Hugo Review

Hugo Casino is an online casino launched in 2023 and operated by GBL Solutions N.V. under a Curacao gaming licence. The operator offers an extensive game library with titles from the leading providers, a loyalty club, and a good selection of bonuses. Read our full Hugo Casino review to learn more about the features of this website.

Hugo Casino offers casino bonuses and promotions to attract new players and retain existing ones. When players join the web site, they can choose between two different welcome bonuses. For regulars, there are only reloads and free spins, but the gamification tools make up for it with tournaments, treasure hunts, achievement challenges, a bonus shop, and a loyalty club with 5 levels. Let’s take a closer look at the most noteworthy Hugo Casino bonuses:

Welcome Bonuses at Hugo Casino

After registering, you can select between two different Hugo Casino welcome bonuses. One is a regular deposit match bonus, and the other one is specifically designed for high rollers. The welcome bonus up to €600 + 275 FS is split across your first three deposits, and you get free spins if you deposit more than the minimum required. Here’s the breakdown of the regular casino welcome bonus at Hugo Casino:

• First Deposit: 100% match bonus up to €150 + 100 free spins. 
  • Minimum deposit for 100% bonus: €20. 
  • Minimum deposit for 100 free spins with the bonus: €50. 
  • Free spins are credited over 4 days (25 spins/day). 
• Second Deposit: 75% match bonus up to €150 + 75 free spins. 
  • Minimum deposit for 75% bonus: €20. 
  • Minimum deposit for 75 free spins with the bonus: €50. 
  • Free spins are credited over 3 days (25 spins/day). 
• Third Deposit: 50% match bonus up to €300 + 100 free spins. 
  • Minimum deposit for 50% bonus: €30. 
  • Minimum deposit for 100 free spins with the bonus: €50. 
  • Free spins are credited over 4 days (25 spins/day). 

The wagering requirement for all bonuses and free spins is set at 45x, and the bonus is valid for 7 days after activation. Free spins must be activated within 24 hours of being credited.

If you want to bet bigger, you can benefit from the VIP Welcome Bonus. For a minimum deposit of €500, you’ll get a 50% bonus up to €500 + 200 free spins. The same terms and conditions apply as the regular welcome bonus.

Hugo Casino Reload Bonus

Every week from Friday to Sunday, Hugo Casino offers a reload bonus of 40% up to €200. To claim this bonus, you must make a minimum deposit of €20. The bonus comes with a 45x wagering requirement and is valid for 7 days upon activation. 

Get Free Spins at Hugo Casino

With the Winged Wins’days free spins bonus, players can claim 55 free spins by depositing a minimum of €20. The free spins come with a 45x wagering requirement and remain valid for 7 days after activation.

Hugo Casino Loyalty Club

The Hugo Casino loyalty program operates on a five-tier system, rewarding frequent players with loyalty coins that can be exchanged for advantages. Points are earned by betting on slot games, with higher VIP levels offering better conversion rates and increased benefits. You can’t earn loyalty points while playing table games or live casino titles. Loyalty club benefits include the following:

• Real money cashback ranging from 10% to 20% based on level 
• Higher monthly withdrawal limits 
• Personalised account manager 
• Birthday bonuses and free spins

€1,000 wagered on slots equals 1 point for the first 2 VIP levels, after which it decreases to €950, €900, and €850 for VIP levels 3, 4, and 5, respectively.

Although Hugo has been launched relatively recently, they already have a rich selection of online casino games. These titles are developed by some of the leading studios in the industry, including Pragmatic Play, Push Gaming, Play’n GO, and NetEnt.

The game library is structured into two main categories: slots and live casino. Under slots, you can find other games, such as roulette, blackjack, Drops & Wins, and more. You also have a search bar to find your favourite game quickly, and you can filter games by developers. All of the games are optimised for mobile play, so you can enjoy them on the go. Before playing for real money, you can try out the games in demo mode. These are some of the main game categories at Hugo Casino:

Slots at Hugo Casino

Players can find the most popular online slots at Hugo Casino. The casino’s slot section includes classic slots, video slots, and jackpot games. Game mechanics such as Megaways and cascading reels feature prominently, appealing to players looking for innovation and engagement. There aren’t any filtering options, so you’ll need to use the search bar to find a specific slot. Some of the most played slots on the website include the following:

• Buffalo King Megaways
• Book of Ra
• Starlight Princess
• Sweet Bonanza
• Valley of the Gods

Classics and Table Games

There’s a separate section for table games, although roulette and blackjack are listed in their respective categories. Though the library is smaller than that of slots, it still offers a good variety of games, including:

• Vinnie Jones Card Chase
• Rugby Fever Roulette
• Casino Barbut
• Blackjack BB
• Wild Wild Bet

Engaging Live Dealer Games

As an extensive live online casino for players, Hugo features many titles from the leading developers. However, our team couldn’t find any subcategories to filter them. You’ll have to scroll through the list to find your preferred game. Evolution, Ezugi and Pragmatic Play Live are the main casino game providers in this category, and you can find games like:

• Crazy Pachinko
• Mega Roulette – Brazilian
• Video Poker
• Super 6 Baccarat
• Gold Blackjack

Specialty Games

For those looking for something different, Hugo Casino offers a decent collection of specialty games. You won’t find them under any category; the search bar is the only way. They have bingo, keno, dice, scratchcards, crash games, and virtual sports. Some of the specialty games available are:

• Keno Bonus Number
• Bingo Blitzer
• Scratch Dice
• Virtual Soccer
• Crash Touchdown

Apart from the loyalty points and rewards, Hugo Casino also offers online casino tournaments and challenges called achievements to keep players engaged. They have regular tournaments with cash prizes and leaderboards. At the time of writing, there are two active tournaments:

• Hugo’s Heroic Heist (5,555 free spins prize pool)
• Drops & Wins for Pragmatic Play slots (€2,000,000 prize pool)

The casino has both in-house and network tournaments, so players should keep an eye on the Tournaments page to stay updated. As for achievements, Hugo Casino challenges players to complete specific tasks while playing certain games and rewards them with coins in return. For example, if you win more than €500, you get 10 coins, which you can use to buy free spins, a cash bonus, or a mystery prize.

Hugo Casino is a hybrid online casino offering both fiat and crypto payments. Most of the casino payment options available are country-specific, so you’ll see different methods depending on your location. Some of the methods available for deposits and withdrawals include the following:

• Visa
• Mastercard 
• Bank transfer 
• Trustly 
• Skrill
• Neteller
• Bitcoin
• Ethereum
• Litecoin
• MiFinity 
• eZeeWallet 
• PaysafeCard
• Jeton 

Players choose their preferred currency when registering. Hugo Casino accepts EUR, AUD, CAD, PLN, NOK, NZD, DKK, CHF, and HUF.

The minimum deposit starts at €10. Withdrawals require a minimum of €20 for most payment methods, while cryptocurrency payouts start at €50. The maximum you can withdraw depends on your VIP level. For Level 1 VIP, you can withdraw €500 per transaction and €6,000 per month, while level 5 VIP can withdraw up to €15,000 per month.

Withdrawals are usually processed within 24-48 hours after account verification. Traditional payments can take up to 3-5 business days. The casino itself charges no deposit or withdrawal fees. However, certain payment providers may impose transaction charges, so users should confirm this with their chosen method. 

Can I Use Cryptocurrencies at Hugo Casino?

Hugo Casino supports cryptocurrencies, and players can deposit and withdraw using Bitcoin, Ethereum, and other cryptos.

The minimum for players depositing and withdrawing with cryptocurrencies is slightly higher at €50. But you can get your casino winnings faster with cryptocurrencies than traditional payment methods, as transactions are processed instantly.

While Hugo Casino does not have a mobile app, it uses state-of-the-art technology to ensure the site is compatible with all mobile devices, be it iOS or Android. The mobile casino keeps the same top-notch look and easy-to-use setup as the desktop, so new users will find it easy to move around the site.

Hugo Casino offers various options to make sure players can fix any problems fast and efficiently. You can get in touch by email or live chat, both found in the “Contact Us” section of the site. Use the live chat for quick and good help, as it gets you in touch with an agent right away. The email option may take a bit more time to hear back. Also, the casino has a good FAQ part that goes over lots of asked questions, from how to run your account to how to pay.

Hugo Casino operates with a valid licence from the Curacao government, granted to its parent company, GBL Solutions N.V. The casino uses high-level SSL encryption technology to keep all user info and money safe.

The use of common KYC (Know Your Customer) and AML (Anti-Money Laundering) rules is another key step. Hugo Casino prioritises the highest security for its users by implementing a three-step account verification to ensure the identity and legitimacy of customer details and payment methods. This process helps prevent fraud, supports anti-money laundering efforts, and aligns with KYC regulations.

To summarise, Hugo Casino offers an exciting experience for everyone, whether you’re playing for fun or betting big. With thousands of titles from the leading developers, there’s sure to be a game for everyone. The bonuses, loyalty club, and gamification features make it worth your while to stay active and keep playing. On the payment front, we think Hugo offers enough options for most users, and the limits are reasonable.